Registered Manager

AQT Homecare • Full-time • Greater London, GB • 1w ago

AQT Homecare is seeking a dynamic, proactive, and highly motivated person to join the management team as a Registered Manager. They will need to lead and develop our existing domiciliary care service, with a view to expanding into supported living provision.

This role is ideal for an experienced Deputy Manager ready to step up or a current Registered Manager seeking greater autonomy to shape and grow a service in line with our vision of delivering quality trusted care.

Responsibility

You will be responsible for the overall leadership, regulatory compliance, business development, recruitment, and quality assurance of the service.
As the Registered Manager, you will act as the primary point of contact for local authorities, professionals, service users, and families.
Key Responsibilities
Provide strong, visible leadership to the care team, ensuring a positive, supportive, and inclusive culture.
Oversee the day-to-day management of the domiciliary care service in line with CQC regulations and company policies.
Support the development and eventual launch of supported living services as the business grows.
Ensure high-quality, person-centred care that meets the needs and preferences of service users.
Complete audits and KPI’s
Openly communicate with upper management and the directors of the business
Business Development
Drive the growth of the service through proactive engagement with local authorities, commissioners, NHS partners, and community organisations.
Identify new opportunities for contracts, tenders, and partnerships.
Promote AQT Homecare within the local area to build brand reputation and attract new clients.
Compliance & Quality Assurance
Maintain full compliance with CQC regulations, safeguarding requirements, and sector standards.
Lead audits, quality checks, and continuous improvement plans.
Ensure effective care planning, risk assessment, and review processes.
Prepare for and manage CQC inspections, ensuring the service maintains a “Good” and strives s towards an “Outstanding” outcomes.

Additional Role

Recruitment & Staff Development

Lead the recruitment, onboarding, and retention of care staff to meet service demand.
Provide ongoing supervision, training, and support to staff to maintain a skilled, motivated workforce.
Foster a learning culture where staff feel valued, empowered, and inspired.

Stakeholder Engagement

Build and maintain strong relationships with local authority commissioners, social workers, healthcare professionals, and external agencies.
Act as a professional and approachable point of contact for clients and families.
Ensure effective communication, complaint resolution, and positive engagement with all stakeholders.

Operational Management

Oversee rota planning, care coordination, and efficient service delivery.
Manage budgets, resources, and service performance.
Ensure accurate record-keeping, reporting, and use of care management systems.

Skills & Attributes

Dynamic, approachable, and confident leader.
Excellent communication and interpersonal skills.
Strong business acumen with the ability to identify growth opportunities.
Able to work autonomously and take ownership of service development.
Effective problem-solver with a solution-focused approach.
Highly organised with strong attention to detail.
Ability to develop positive working relationships at all levels.
Passionate about delivering high-quality, person-centred care.

Experience & Qualifications

Essential:

Experience as a Deputy Manager or Registered Manager in domiciliary care or supported living.
In-depth understanding of CQC regulations and social care compliance.
Strong background in care coordination, staff management, and quality assurance.
Experience liaising with local authorities and external agencies.
Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards).

Desirable:

Experience in business development or service expansion.
Supported living/complex care experience (or willingness to learn).
Previous experience leading CQC inspections.
Why Join AQT Homecare?
Opportunity to put your own stamp on a growing service.
High level of autonomy and trust from senior leadership.
Supportive organisation invested in professional growth.
Chance to develop and lead new service areas (supported living).
A role where your ideas and leadership will directly shape the future of the company.

Job Types: Full-time, Permanent

Work Location: In person