Registered Care Manager
Salary: £42,802.07 per annum (£44,208.22 per annum is achieved after 18 months of successful performance in the role)
Location: Washington, Sunderland
Hours: Typically Monday- Friday with some flexibility evenings & weekends, 37.5 hours per week
Contract: Permanent
Closing Date: 24/02/2026
We’re looking for an experienced and passionate Registered Care Manager to join the team.
This is a wonderful opportunity for someone who truly believes in person-centred care, community living, and empowering people to live independently in their own homes.
About the Role
As Registered Manager, you will hold CQC registration and provide confident, compassionate leadership for Willow Brook, with some hybrid support to nearby services when required.
You will be responsible for the day-to-day operational management of the service, ensuring that we consistently deliver safe, caring, responsive, and high-quality support.
You will also play a vital role in driving continuous improvement, embedding best practices, and supporting your team to be the very best they can be.
What You’ll Be Doing
- Leading and inspiring a dedicated care team to deliver outstanding, person-centred support
- Ensuring full compliance with CQC regulations, safeguarding, and quality standards
- Promoting independence, wellbeing and choice for people who use our services
- Building strong, positive relationships with residents, families, commissioners, and partners
- Overseeing quality assurance, audits, and continuous improvement plans
- Creating a supportive, inclusive, and positive workplace culture where people feel valued
- Supporting hybrid working arrangements across nearby services when required
Willow Brook is a warm, welcoming Extra Care scheme offering modern, self-contained homes alongside flexible, on-site care and support. At the heart of Willow Brook is a strong sense of community, where people feel safe, valued, and connected, while still enjoying independence and choice.
This role offers the chance to shape a service that genuinely makes a difference — not just to residents, but to the wider neighbourhood.
About You
We’re looking for someone who brings experience, heart, and leadership to everything they do.
You will:
- Be a Registered Care Manager with at least 2 years’ experience managing a CQC-regulated service
- Have experience of Extra Care or similar services (housing experience is desirable, but not essential)
- Be passionate, innovative, and committed to delivering high-quality care
- Be a confident, approachable leader and a real team player
- Have strong knowledge of safeguarding, quality governance, and regulatory frameworks
- Lead with empathy, integrity, and enthusiasm
- To be successful in this role, you’ll be an established Registered Manager with a minimum of 2 years’ experience as a Registered Manager service, ideally within Extra Care, supported living, or a similar setting.
Why work here
Care should be about more than support — it’s about belonging, empowerment, and community. The Extra Care services are designed to help people live the lives they choose, in homes they love, with the right support at the right time.
At Willow Brook, you won’t just manage a service — you’ll be part of something meaningful, shaping a vibrant community and helping transform lives every day.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships, whether on behalf of existing colleagues or candidates.
Other roles you may have experience of could include Registered Manager, Registered Manager Care, Care Home Manager, Home Care Manager, Domiciliary Care Manager, CQC Registered Manager, Registered Service Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
