Registered Service Manager/Supported Living
Daytime Healthcare is assisting a national Supported Living Provider to recruit a Registered Service Manager for a new project in the Hastings area.
The service consists of top-specification bungalows, each supporting one service user with learning disabilities and/or complex needs. The role will involve oversight from a central office with occasional travel to individual bungalows as needed.
This is an exciting new project with strong opportunities for career development and the chance to shape a high-quality, person-centred service.
Key Responsibilities
- Lead and manage the day-to-day operations of the service, delivering safe, effective, person-centred care
- Oversee staff recruitment, training, supervision, and performance management
- Maintain staffing levels and ensure staff are effectively matched to service user needs
- Respond to new referrals, changing needs, and any complaints or concerns
- Ensure compliance with CQC regulations and organisational standards, including safeguarding, audits, and notifications
- Monitor budgets, performance KPIs, and support service growth and development
- Promote strong relationships with service users, families, commissioners, and professionals
- Lead on health and safety, risk management, and uphold the provider’s values
Experience & Knowledge
- Minimum 2 years’ experience in health and social care
- At least 2 years’ experience in operational management
- Experience in supported living or domiciliary care
- Proven team leadership and development skills
Skills & Attributes
- Excellent communication, leadership, and organisational skills
- Ability to manage performance, meet deadlines, and work under pressure
- IT literate with strong reporting and documentation skills
- Commitment to equality, diversity, and inclusive practice
Qualifications & Requirements
- Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards)
- Willingness to register with the CQC as Registered Manager
- Flexible approach to working hours, including on-call
- Full UK driving licence and access to a vehicle
- Enhanced DBS clearance
- NVQ level 5
Apply today!
