Care Coordinator
Location: Brentwood, Essex, UK
Contract: Permanent, Full-Time
Pay: £28,000 – £31,000 per annum
Working Hours: 10: 00 am – 6:00 pm
Additional Benefits: 1 Work From Home Day Per Week | On-Call Paid Extra
About the Role
We are recruiting on behalf of a busy and well-established domiciliary care and complex care provider based in Brentwood, Essex. We are looking for a dedicated and experienced Care Coordinator to join their growing team permanently.
This is an excellent opportunity for a motivated individual who is passionate about delivering high-quality care services. You will play a pivotal role in coordinating care packages, managing care staff, and ensuring that service users receive the very best standard of care. The successful candidate will thrive in a fast-paced environment and will be confident in managing complex care requirements across the local area.
Responsibilities
As a Care Coordinator, your day-to-day responsibilities will include:
- Coordinating and scheduling care visits for a large team of care workers across domiciliary and complex care packages
- Acting as the first point of contact for service users, families, and healthcare professionals regarding care arrangements
- Managing and monitoring care rotas to ensure full coverage and continuity of care at all times
- Conducting care assessments, reviews, and risk assessments for service users in their own homes
- Ensuring all care plans are up to date, accurate, and reflective of each individual's needs and preferences
- Supporting the recruitment, induction, and ongoing supervision of care staff
- Responding efficiently to any changes in care requirements, last-minute cancellations, or staffing issues
- Maintaining accurate records and documentation in line with CQC regulations and company policies
- Building and maintaining strong relationships with healthcare professionals, local authorities, and commissioning bodies
- Participating in the on-call rota as required, with additional payment provided for on-call duties
- Ensuring full compliance with safeguarding policies and procedures at all times
- Supporting the Registered Manager with audits, inspections, and quality assurance activities
Skills and Qualifications
The ideal candidate will possess the following skills and qualifications:
- Previous experience working as a Care Coordinator, Senior Carer, or in a similar coordinating role within domiciliary or complex care
- Strong knowledge of care planning, risk assessments, and CQC regulatory requirements
- Excellent organisational and time management skills with the ability to manage multiple priorities simultaneously
- Outstanding communication and interpersonal skills, both written and verbal
- Ability to work effectively under pressure in a busy, fast-paced environment
- Proficiency in care management software and scheduling systems
- A compassionate and person-centred approach to care delivery
- Strong problem-solving skills and the ability to make confident decisions
- NVQ/QCF Level 3 in Health and Social Care (or equivalent) is desirable
- A full UK driving licence and access to a vehicle is preferred
- Flexibility to participate in the on-call rota when required
Salary and Benefits
Salary: £28,000 – £31,000 per annum, depending on experience
- Working Hours: Monday to Friday, 10:00 am – 6:00 pm
- 1 Work From Home Day per week for improved work-life balance
- On-Call payments paid in addition to your base salary
- A supportive and friendly working environment
- Ongoing training and professional development opportunities
- The chance to make a real difference in people's lives every day
Application Process
If you are an enthusiastic and experienced Care Coordinator looking for your next challenge with a reputable and growing care provider in Brentwood, Essex, we would love to hear from you.
By submitting your CV and a covering letter outlining your relevant experience and suitability
We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of background.
