Company Overview
Everything we do at Bluebird Care St Albans & Hertsmere is guided by one simple question: how can we help? Care isn’t one-size-fits-all, it’s personal, practical, and compassionate. Our home care, live-in care, and specialist support is tailored around each individual, helping to stay independent, comfortable, and smiling at home. Meet our team and the friendly faces making a real difference every day
This is NOT a first Care Manager Role. We are seeking a dedicated and experienced Registered Care Manager to lead our team in delivering exceptional home care services in the St Albans Area. We are a 100% Private packages business. We are looking for someone who has already grown a home care office with private clients and can do it again. If you have grown a domiciliary care office, built a private client base, and led a team through CQC inspections with strong outcomes, we want to hear from you.
Responsibilities
- CQC Compliance: Lead all aspects of compliance, ensuring the service is inspection -ready at all time
- Business Growth: Drive the growth of new private customers by building strong relationships with GP's, hospitals, discharge teams, social prescribers and other community groups through St Albans and Hertsmere.
- Network: Be the face of Bluebird Care St Albans at networking events, community activities
- Leadership & Team Management: Manage/ Recruit and develop our amazing team into a stronger, more focused unit driving the retention of outstanding staff
- Performance Reporting: Take ownership of KPI's, Tracking care hours, Growth opportunities. Ensuring the team are trained to be the best they can be.
Essential Requirements
- Proven track record of successfully growing a domiciliary care service with private customers
- Previous experience of Registered Manager with the CQC (3 Years Minimum), Strong knowledge of CQC regulations, inspection process and the single assessment framework.
- Level 5 Diploma in Leadership for Health and Social Care (or working towards it)
- Commercial Awareness with experience in marketing, networking and business development
- Full UK Driving Licence and access to a vehicle
What we offer
- Opportunity to lead, shape, and grow a small high-quality service
- Supportive ownership team with a clear vision for growth who really care about their staff. Our Motto of "how can we help" applies to staff as well as our customers
- Competitive salary and bonus structure linked to performance
- Superb air-conditioned office and training facility.
- Ongoing professional development within the franchise network
- 28 Days Holiday
- Pension Scheme
- Performance-related bonus
We are looking for an individual who is ready for a new challenge to help us grow to our next stage
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
