Surecare Group

At SureCare, we operate as a leading national provider of home care and personal support services. Established in 1994, our mission is built on delivering a comprehensive range of quality care solutions that enable people of all ages to maintain their independence, dignity, and safety within the comfort of their own homes.

Who We Are

Headquartered in Chester, Cheshire, and supported by a robust network of franchise offices spanning England and Wales, our organisation brings together experienced care managers, skilled support practitioners, and compassionate field workers. Regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW), we collaborate closely with local authorities, health commissioners, and families to deliver dependable, person-centred care packages.

What We Do

We deliver an integrated suite of specialist home care and daily living solutions:

• Domiciliary Home Care: Providing flexible visiting support, including assistance with morning routines, personal hygiene, washing, dressing, and daily mobility.
• 24-Hour Live-In Care: Supplying continuous, round-the-clock live-in carers as a reassuring, independent alternative to residential care homes.
• Specialised Dementia & Alzheimer's Care: Designing bespoke, patient-centred care plans tailored to support the unique cognitive, emotional, and physical needs of individuals managing memory loss.
• Complex Medical & Physical Disability Support: Delivering professional care for clients with profound physical disabilities, sensory impairments, and ongoing clinical requirements.
• Respite & Holiday Care: Offering flexible temporary support to give primary family caregivers essential rest and reassurance.
• Childcare & Home Support Services: Extending beyond elderly care to provide trusted babysitting, holiday childcare, and domestic household assistance.

Our Approach & Values

• "Care is at the Heart": Operating under the core philosophy that reliable, empathetic, and respectful support transforms daily living standards for families and individuals.
• Flexible Franchise Network: Combining national operational standards, rigorous compliance frameworks, and centralised training with the personal touch of local, community-based branch management.
• Holistic Independence: Prioritising the personal autonomy, safety, and choices of every service user to ensure they thrive comfortably in familiar surroundings.

Industry Role

We operate as a Specialised National Domiciliary and Live-In Care Provider. Our role is to act as a trusted network partner, supplying vital community health support infrastructure and personal care services across the UK.