Company Description
Surecare Group is dedicated to providing high-quality support that enables residents to live fulfilling, independent lives in a welcoming and safe environment.
The organisation focuses on person-centred care, respecting individual choices and promoting dignity at all times. Team members work collaboratively to create a supportive community where residents feel valued, engaged, and comfortable. Surecare Group encourages professional growth and development, offering opportunities to build meaningful careers in the care sector.
Role Description
The Lead Senior Care role is a full-time, on-site position based in Wrexham. This role involves overseeing daily care activities, supporting residents with personal care, medication, and routines, and ensuring care plans are followed and regularly updated.
The Lead Senior Carer will guide and mentor care staff, coordinate shifts, and help maintain a positive and efficient care environment. Day-to-day tasks include monitoring residents’ wellbeing, communicating with families and healthcare professionals, and ensuring compliance with safety and quality standards. The role also includes maintaining accurate records, responding to changing care needs, and contributing to continuous improvement of service delivery.
Qualifications
- Strong Interpersonal Skills and Communication abilities to build trust with residents, families, and colleagues.
- Knowledge of Medicine and Critical Care Medicine to support safe care practices and understand clinical needs.
- Customer Service skills to ensure a respectful, responsive, and resident-focused approach.
- Previous experience in senior care, residential care, or a similar care setting.
- Relevant care qualifications (e.g., NVQ/QCF in Health and Social Care or equivalent) are highly beneficial.
- Ability to lead and support a team, organize workloads, and make sound decisions in a care environment.
- Understanding of safeguarding, health and safety, and regulatory standards in adult social care.
- Flexibility to work shifts, including evenings and weekends, as required.
