Registered Manager

Health Vision UK • Full-time • Greater London, Greater London, GB • £40k / year • 2d ago

Job Title: Registered Manager

Salary: £40,000 per annum

Location: Hounslow

About the role:

The main purpose of this role is to ensure that Health Vision meets all its compliance obligations as specified by regulatory organisations, Contract Monitoring Officers at local councils, and legal frameworks.

It is expected that the Registered Manager will ensure quality assurance systems are in place and followed by all team members. The Registered manager must share the organisation's ethos and values.

Key Accountabilities:

To ensure Health Vision policies and procedures are adhered to at all times
To ensure that the quality assurance programme is followed and any action plans required are implemented in a timely fashion.
To ensure that care planning is person-centred and holistic
To support, monitor, and supervise operational staff to ensure best practice, this includes, but is not limited to, roster oversight, regular reviews of care assessments, communication, and general performance
To manage all service issues, such as complaints and feedback, promptly and effectively. Communicating with customers and conducting investigations. Developing action plans and referring staff for disciplinary hearings where appropriate.
Responding to customer queries promptly and professionally.
To maintain professional standards of care and behaviour at all times, and to promote Healthvision in a positive manner, particularly external professionals
To maintain a level of professional conduct and attitude as an example to be aspired to by the rest of the operational team
To advise the Managing Director of any serious incidents or situations that cause concern or threaten client or carer safety
Have an awareness of the responsibilities related to maintaining client and organisation confidentiality.
Communicate effectively and professionally with multi-disciplinary teams to ensure the best possible care outcomes
Follow published local authority procedures when reporting concerns or issues and report in a professional manner when liaising with these bodies.

About you:

People management skills
Organisational skills
Good written and oral communication skills
Commitment to being sensitive to the needs of other cultures
Proficient use of IT systems
Proven experience in complex care environments
Must be prepared to attend regular training to update knowledge and skills
Care Coordinator experience preferred

Benefits:

Generous salary
Generous holiday scheme
Opportunity for development

Please click APPLY to submit your CV for this role.

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