Role: Ward Receptionist - DSU Surgery B2
Location: Guildford, GB
Care Setting: Community Health
Part Time: 15 hrs/week
We are looking for a flexible, enthusiastic, committed and hardworking person to join our surgical ward Reception team. This environment will provide successful candidates with opportunities to develop new skills and knowledge on our busy surgical wards.
Motivated candidates will be supported to work with the clinical teams, providing administrative support to the medical staff.
Duties
Main duties will be to answer the telephone and carry out general reception duties.
This is a Substantive position offering afternoon shifts working on the Day Surgery Unit DSU
15 hrs a week
Suitable candidates will ideally have
- Excellent communication skills – friendly, professional, and approachable
- Strong IT skills – comfortable using computers and administrative systems
- A hardworking and proactive attitude – willing to support the team and help others
- Flexibility – able to work various shifts, including evenings and weekends
- To provide high-quality reception services for the Trust, maintaining the highest standards of service delivery and Customer Care, and act as a first point of contact to patients, relatives or other members of the public.
- The post holder is expected to organise their workload in accordance with the demands of the Department.
- To coordinate his/her activities to ensure efficiency of service within the organisation. He/she should exercise initiative, and confidentiality must be maintained at all times.
- He/she covers other receptionists' duties when applicable due to staff shortage/sickness/annual leave.
About Us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career.
Our diverse and welcoming Royal Surrey family will ensure that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined-up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford, with community hospital sites at Milford, Haslemere and Cranleigh.
We provide adult community health services in homes across Guildford and Waverley. The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements, and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trust's normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
For further details / informal visits, contact:
Name: Tracy Ellis
Job title: Senior Receptionist
Email address: tracyellis1@nhs.net
Telephone number: 01483 571122
For further information, please contact either Tracy Ellis – Senior Receptionist Surgery, on 01483 571122 Ext 4076
