Band 7 Facilities Manager (Patient Services)
We are seeking an experienced and motivated Facilities Manager (Patient Services) to provide strong operational leadership and professional oversight across a portfolio of in‑house facilities services. This is a key role ensuring our patient‑facing environment remains safe, compliant, and of high quality.
The postholder will support the wider leadership team and deputise for the Deputy Head of Facilities as required.
As Facilities Manager, you will be responsible for the operational management and performance of the following services:
- Housekeeping/Domestic Services
- Portering
- Switchboard/Reception
- Inpatient & Retail Catering
You will provide visible leadership across multiple sites; motivate & develop multidisciplinary teams ensuring services operate effectively 7 days per week, including late‑evening operations. You will ensure appropriate management and supervisory arrangements are in place to maintain robust business continuity across all functions.
Key Responsibilities Include
- Leading, motivating, and developing diverse facilities teams.
- Ensuring compliance with NHS Cleanliness Standards, NHS Food & Drink Standards, and all relevant legislation.
- Managing budgets, service performance, and KPIs.
- Driving innovation, service development, and continuous improvement.
- Ensuring safe, high‑quality, patient‑focused service delivery.
Why Join BCHC?
You’ll play a key role in shaping a dynamic and fast paced Facilities team that enables excellent care for our communities. Expect a supportive leadership team, opportunities to innovate, and the benefits and stability of working within the NHS.
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities.
We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry.
We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Additional Requirements
- Ability to travel across Trust sites.
- Commitment to safeguarding, safety, inclusion and Trust values.
For further details / informal visits contact:
Name: Carol Mitchell
Job title: Deputy Head of Facilities
Email address: carol.mitchell21@nhs.net
Telephone number: 07860360086
