Care Home Manager - Bishop's Stortford

Eleanor Healthcare Group • Full-time • Bishop's Stortford, GB • 3m ago

About Eleanor Healthcare Group

Eleanor Healthcare Group is an independent UK healthcare provider established in 1979. We deliver a wide range of health and social care services across the UK, including nursing and residential care homes, home care, live-in care, supported living, day centres, extra care, hospital logistics, prison social care and patient transport services.

With over four decades of experience, Eleanor has built a strong reputation for delivering safe, high-quality and person-centred care.

As part of Eleanor Healthcare Group, Conewood Manor Nursing Home is supported by a wider organisation with extensive experience in care operations, compliance, staff development and service improvement.

About the Role

We are seeking an experienced and compassionate Nursing Home Manager to lead the day-to-day operations of Conewood Manor Nursing Home in Bishop’s Stortford.

This is an exciting opportunity to make a meaningful impact by delivering high-quality, person-centred care in a safe, supportive and welcoming environment. As the Registered Manager, you will take responsibility for the home’s performance, ensuring compliance with regulatory requirements while driving excellence in care, staff leadership and operational efficiency

Key Responsibilities

Leadership & Management

• Provide strong leadership to inspire and develop a dedicated care and nursing team.

• Maintain high standards of care in line with CQC regulations and company policies.

• Oversee recruitment, induction, training and performance management.

• Foster a culture of continuous improvement and clinical governance.

• Lead staff meetings, appraisals and supervision processes.

Care & Service Delivery

• Ensure residents receive person-centred care that promotes dignity, independence and choice.

• Oversee care planning, risk assessments and regular reviews.

• Ensure compliance with the Mental Capacity Act and DoLS legislation.

• Promote a safe, engaging environment with meaningful activities and quality nutrition.

• Address and resolve complaints effectively and professionally.

Compliance & Quality Assurance

• Act as the Registered Manager with CQC and maintain full compliance.

• Conduct regular audits and ensure adherence to quality standards.

• Keep up to date with legislation, policies and industry best practice.

• Report incidents and notifications to regulatory bodies as required.

Operational & Financial Management

• Manage budgets, staffing levels and occupancy to support the sustainability of the home.

• Oversee rotas, payroll submissions and resource allocation.

• Maintain accurate records and ensure data confidentiality.

• Ensure the home is clean, safe and well-maintained.

Stakeholder Engagement

• Build strong relationships with residents, families and external professionals.

• Liaise with local authorities, regulators and healthcare partners.

• Represent the home at inspections, meetings and community engagement events.

The experience and qualities we’re looking for

• Proven experience as a Nursing Home Manager or Deputy Manager within a nursing home setting.

• Strong understanding of CQC standards and regulatory compliance.

• Excellent leadership and people management skills.

• Clinical background preferred, ideally RGN with valid NMC registration.

• Excellent communication, organisational and problem-solving abilities.

• Passion for delivering high-quality, person-centred care.

Benefits and support

• Employee discount

• Company pension

• Health & wellbeing programme

Apply Now

If you are an experienced nursing home manager looking for your next opportunity, we would be pleased to hear from you.

Apply today to join Conewood Manor Nursing Home, part of Eleanor Healthcare Group, in Bishop’s Stortford.

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