Older Adult Services
Hospital at Home Team Manager - Community Mental Health (Hospital at Home)
This post is a cross-county post covering Coventry and North and South Warwickshire, where the main hub will be at Stratford upon Avon
The service is a 7-day-a-week service between the hours of 08.00-20.00
The core working hours will be Mon-Fri 09.00-17.00; some flexibility will be needed at times to cover the 7-day-a-week working pattern, including long days based on the service need.
The Team Manager for the Hospital at Home Service plays a pivotal role in leading a multidisciplinary team to deliver safe, effective, and compassionate care to patients within their own homes. This role ensures that patients who would otherwise require hospital admission receive care within their own home whilst supporting a strengths-based approach to recovery, improving patient outcomes.
Role
- The post holder will work closely with senior clinicians, acute hospital partners, and external agencies to maintain seamless patient pathways and uphold the highest standards of care.
- Good communication and problem-solving skills are essential, as well as knowledge of the needs of older adults. We also are looking for people who can demonstrate the Trust's vision and values in practice and are motivated to be involved in innovation and service development.
- Provide day‑to‑day leadership for the Hospital at Home team, ensuring safe, effective delivery of care in patients’ homes.
- Coordinate daily staffing rotas, caseload allocation, and referral flow to maintain service responsiveness and continuity.
- Lead multidisciplinary handovers and escalation processes to ensure timely clinical decision‑making.
- Oversee incident reporting, investigation, and learning, ensuring a culture of openness and continuous improvement.
- Monitor clinical risk, safeguarding concerns, and patient safety issues, escalating appropriately.
- Provide visible, supportive leadership to clinical and administrative staff, promoting a positive team culture.
- Deliver regular supervision, appraisal, and competency oversight for team members.
- Identify training needs and support professional development, ensuring staff maintain required skills for community care.
- Build strong working relationships with acute hospitals, community services, GPs, social care, ambulance services, and voluntary sector partners.
- Ensure seamless patient pathways, including admission avoidance and early supported discharge
- Communicate effectively with patients, families, and carers, ensuring they understand care plans and feel supported.
Additional Information
The service received an overall rating of Good by the CQC and an Outstanding for care and compassion, of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.
Fit for the Future 10 Year Health Plan for England (2025) is the main strategic driver for change for Older adults accessing health and social care services.
The role will align with expectations for moving service provision from hospitals to the community, as well as with local and national ambitions for integrated neighbourhood teams. Place-based partnerships and integrated neighbourhood teams promote a focus on prevention and integration of statutory and voluntary agencies.
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services; we see on average around 5,000 patients every day.
Visits to the team or questions are encouraged to appreciate this exciting and challenging role.
For further details / informal visits, contact:
Name: Hannah Thorley
Job title: Operational Manager
Email address: Hannah.thorley@covwarkpt.nhs.uk
Telephone number: 0300 303 4017
