Job Title: Quality Officer
Location: 70% field-based, 30% office-based - Cambridgeshire
Salary: £14 per hour
At A Class Care, we are looking for individuals who share our values and passion to make a positive difference to people's lives throughout our community.
Due to growth, we have an exciting opportunity for a quality officer to join our established team in Northamptonshire. A quality officer will support our clients and care workers via field-based work in line with CQC requirements.
Caroline Cares For You is an award-winning Live in Care provider that provides Block care/support, Live in and Night Care services, enabling our clients to remain in their homes for longer. We offer an individually tailored, high-quality home care across Northamptonshire.
You Will Be Responsible For
- Providing supervision and support to our care staff.
- Completing probation reviews and supervisions for our care staff.
- Completing announced and unannounced spot checks.
- Carrying out administrative duties related to the role, including writing medication records, care plans and creating relevant reports.
- On-call phone duties on a rota basis.
Our Ideal Candidate
- Must have previous experience within the Care sector.
- Must be good at problem-solving and like a challenge.
- Excellent attention to detail and communication skills.
- Has a great client-focused passion.
- Able to work under pressure and in a fast-paced environment.
Our Requirements
- Able to drive and hold a full, clean UK Driving License due to the travelling involved.
- Experience working with Microsoft Packages.
- Have a good understanding of CQC standards
Benefits
If you are looking for a change in career or a new fulfilling challenge, A Class Care can offer you:
- Company pension, sick pay (SSP)
- Positive and friendly team to work with
- Refer a friend scheme
- Excellent ongoing training and induction programme
- Company events and wellbeing programs
- Opportunity to gain nationally recognised qualification in Health and Social Care
- Real opportunity for progression within a growing business
- Use of the company pool cars
- 22 days paid annual leave plus bank holidays
- Monday to Friday work 09.00 – 17.30 with 1-hour unpaid lunch
