Overview
Kara Healthcare a quality care provider devoted to delivering first-class dementia, nursing, residential, and respite care to residents living in our homes. We believe our residents deserve choice, dignity, and independence.
Our main focus is to create a friendly, safe, and warm environment for everyone in our homes. Tailored care plans and 24-hour personal support for each resident help us achieve this. We offer a wide variety of care options from short and long-term residential to person-centred nursing care.
Kara Healthcare are continuously looking to recruit talented individuals to join our caring, enthusiastic, and supportive team at Primrose House Care Home. Everyone here has a fundamental part to play in our continued success and growth. Follow our CEO Nitesh Somani or Kara Healthcare on LinkedIn to find out more about us
As Turnaround Manager, you will provide hands-on operational leadership across our North East services, supporting Registered Managers where additional guidance, mentoring, or operational intervention is required.
You will identify areas for improvement, develop and implement action plans, strengthen governance processes, and help services achieve and maintain compliance with CQC standards while delivering excellent outcomes for the people we support.
Key Responsibilities
- Provide operational leadership and support to Registered Managers across residential care services in the North East.
- Work alongside Registered Managers to improve service quality, compliance, and overall operational performance.
- Support services preparing for CQC inspections or implementing post-inspection improvement plans.
- Develop, implement, and monitor service improvement plans, ensuring actions are completed effectively.
- Strengthen governance, auditing, and quality assurance systems across services.
- Support staffing stability through recruitment, supervision, performance management, and workforce planning.
- Coach and mentor Registered Managers and senior staff, promoting leadership development and accountability.
- Monitor key performance indicators and produce clear reports, action plans, and progress updates.
- Build and maintain positive relationships with CQC, commissioners, local authorities, healthcare professionals, and other external stakeholders.
- Promote a culture of continuous improvement, person-centred care, and regulatory excellence.
- Provide additional management support during periods of absence, transition, or service development.
About You
- Significant experience managing adults' residential care services.
- Proven experience supporting services through improvement, turnaround, or transformation programmes.
- Strong knowledge of CQC regulations, safeguarding legislation, governance, and quality standards.
- Experience coaching and developing Registered Managers and leadership teams.
- Excellent leadership, communication, and stakeholder management skills.
- Strong organisational and problem-solving abilities with the ability to manage competing priorities.
- Ability to travel regularly across the North East of England.
- Full UK driving licence and access to a vehicle.
Desirable
- Current or previous CQC Registered Manager status.
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
- Experience supporting services rated "Requires Improvement" or implementing successful quality improvement plans.
- Experience working with adults with learning disabilities, autism, mental health needs, or behaviours of concern.
If you are an experienced care leader with a passion for supporting Registered Managers and driving service excellence, we would love to hear from you
