Registered Manager, Children’s Residential Home
Contract: Permanent, Full-Time
A rare opportunity to create an exceptional children’s home from the beginning Frontline Social Care is seeking an outstanding Registered Manager to lead a newly developed, three-bedroom children’s home in Hertfordshire.
The home will support up to three children, primarily aged 7 to 14, whose experiences may include trauma, disrupted attachments, emotional or behavioural distress, neurodevelopmental needs and previous placement instability.
This is not simply an opportunity to manage a service. It is an opportunity to shape its culture, recruit and develop its team, build trusted professional relationships and create the kind of home in which children can begin to feel safe, secure and hopeful about their future.
We welcome applications from:
- Experienced Ofsted-registered managers
- Deputy Managers who are ready to progress
- Service Managers and senior residential childcare practitioners with the required experience
- High-calibre children’s residential professionals who have not previously held registration but can demonstrate the experience, judgement and leadership potential to become an exceptional Registered Manager
For the right candidate, Frontline Social Care will fund the relevant Level 5 Diploma in Leadership and Management for Residential Childcare immediately upon appointment and provide structured support throughout the Ofsted registration process.
The kind of leader we are looking for
We are looking for a leader with warmth, courage and professional authority. You will understand that children need adults who remain present when life becomes difficult. You will be able to combine compassion with boundaries, nurture with accountability and patience with purposeful action.
You will not interpret every distressed behaviour as deliberate defiance. Equally, you will not confuse trauma-informed care with an absence of expectations or consequences.
Your leadership will create a home where:
- Children are treated with dignity, respect and unconditional positive regard
- Behaviour is understood as communication, while safe and appropriate boundaries remain clear
- Consequences are restorative, proportionate and designed to support learning
- Staff remain calm, curious and consistent when children test relationships
- Police involvement is not used as a routine response to behaviour that can safely be managed through skilled residential practice
- Safeguarding concerns are recognised, escalated and managed without hesitation
- Children experience adults who do not give up on them when relationships become difficult
- Education, health, identity, family relationships and community participation are treated as essential parts of care
- Every child is supported towards the best realistic future, whether that is long-term stability, foster care, another family-based placement or safe reunification with family
We need someone who can lead with both head and heart. Someone who can ask, “What has happened to this child?” while also helping the child understand responsibility, repair harm and make safer choices.
Your responsibilities
As Registered Manager, you will hold day-to-day responsibility for the leadership, operation and development of the home.
You will:
- Lead the home’s Ofsted registration and readiness process, supported by the Responsible Individual and Frontline’s senior leadership team
- Develop a child-centred Statement of Purpose and ensure it is reflected in everyday practice
- Recruit, inspire and retain a stable residential care team
- Create a culture of high support, high accountability and continuous professional development
- Ensure the home complies with the Children’s Homes (England) Regulations 2015, the Quality Standards and relevant statutory guidance
- Lead safeguarding practice and maintain effective relationships with social workers, education services, health professionals, police and other partners
- Assess referrals carefully and make sound, evidence-based matching decisions
- Ensure each child’s Placement Plan, Care Plan, education arrangements, health needs and risk assessments are translated into consistent daily care
- Promote relational, trauma-informed and developmentally appropriate practice
- Oversee staffing, supervision, training, rotas, safer recruitment and workforce development
- Maintain effective oversight of incidents, missing-from-care episodes, medication, complaints, restraints and safeguarding notifications
- Use analysis, audit and children’s feedback to drive continuous improvement
- Ensure children’s voices are visible in decisions about their care and the development of the home
- Build positive relationships with neighbours and support children to take part safely in community life
- Work openly with the Responsible Individual, senior leadership, independent visitors and Ofsted
- Lead with resilience during difficult periods and avoid premature placement breakdown wherever children can continue to be supported safely
Essential experience
To be eligible for consideration, you must be able to demonstrate:
- At least two years’ experience within the last five years in a position relevant to the residential care of children
- At least one year’s experience supervising and managing staff working in a care role
- Substantial knowledge of safeguarding children and managing complex risk
- Experience of leading staff through challenging incidents and periods of service pressure
- An understanding of trauma, attachment, child development and relationship-based care
- The ability to create and maintain appropriate, consistent and compassionate boundaries
- Experience of multi-agency working and communicating effectively with placing authorities and professional partners
- Strong written, analytical and organisational skills
- The ability to lead audits, care-planning oversight and quality-improvement activity
- A commitment to listening to children and involving them meaningfully in decisions
- The character, integrity and emotional resilience required to lead a children’s home
These experience requirements reflect the statutory framework for managing a children’s home and will be tested carefully during shortlisting.
Qualifications
You will either:
- Already hold the Level 5 Diploma in Leadership and Management for Residential Childcare, or a qualification demonstrably equivalent to it
or
- Meet the required residential childcare and supervisory experience thresholds and be ready to begin the relevant Level 5 Diploma immediately, fully funded by Frontline Social Care
Applicants with leadership qualifications from other children’s services settings are welcome, provided they also meet the statutory residential childcare experience requirements.
Holding a Level 5 qualification from another area of social care will not automatically establish equivalence. Any proposed equivalent qualification will be reviewed against the requirements for residential childcare and will remain subject to regulatory assessment.
Your leadership style
The successful candidate will be:
- Child-centred: You keep children’s safety, needs and long-term outcomes at the centre of decisions
- Relational: You understand that trust is built through consistency, reliability and repair
- Boundaried: You establish clear expectations without becoming authoritarian or punitive
- Restorative: You help children understand impact, repair relationships and develop better choices
- Resilient: You can remain thoughtful and effective when situations become emotionally demanding
- Decisive: You act promptly when safeguarding, quality or workforce concerns arise
- Reflective: You remain open to challenge, supervision and professional learning
- Ambitious: You believe children in residential care should receive excellent care and genuinely positive opportunities
- Collaborative: You work constructively with families, professionals and partner agencies
- Accountable: You take ownership of standards, decisions and outcomes
What Frontline Social Care offers
- A genuine opportunity to shape a new children’s home from mobilisation onwards
- Full funding for the relevant Level 5 Diploma where required
- Support through the Ofsted application and registration process
- Direct access to the Responsible Individual and senior leadership team
- A structured mobilisation and governance framework
- Specialist quality, safeguarding, HR, recruitment and compliance support
- Reflective supervision and leadership coaching
- Access to professional development and advanced residential childcare training
- A competitive salary and benefits package
- The opportunity to build and appoint your core staff team
- A values-led culture that supports innovation, professional judgement and continuous improvement
- The resources and executive support needed to build a home capable of achieving and sustaining a strong Ofsted judgement
Frontline’s mobilisation model already commits to appointing the Registered Manager, implementing statutory policies, developing the workforce, completing safer recruitment checks and preparing the home for regulatory scrutiny.
Safer recruitment
Appointment to the post will be subject to satisfactory pre-employment checks and successful registration with Ofsted.
Applications from credible first-time Registered Managers are strongly encouraged.
If you have the necessary children’s residential experience, management capability, strength of character and commitment to build a home where children can recover, develop and move towards a better future, we would be pleased to hear from you.
Join Frontline Social Care and help us create a home in which children experience safety, stability, ambition and adults who do not give up on them.