Registered Manager / Deputy Manager Ready to Step Up – Supported Living (Mental Health)
Shape a New Service From Day One- This is not just another Registered Manager role.
Step Forward Living is a new, small-scale supported living provider being established in Cardiff and the Vale of Glamorgan. We support adults with mental health needs to live independently in their own homes through person-centred, recovery-focused support.
We are dedicated to putting people before the process and are looking for a strong leader to help build and shape the service from the ground up.
- Already a Registered Manager? We want your experience.
- Experienced Deputy Manager ready to step up? We will support your progression.
Why Is This Role Different?
- Be part of a new service at the very start of its journey
- Small caseload (initially up to 5 individuals) = focus on quality, not volume
- Real opportunity to influence culture, systems, and standards
- Work closely with an experienced and supportive Responsible Individual
- Genuine scope for career progression as the service grows
About the Role:
You will lead the day-to-day running of a domiciliary supported living service, ensuring safe, high-quality care and full regulatory compliance.
You’ll be responsible for:
- Leading and developing a small, values-driven staff team
- Ensuring compliance with CIW and RISCA 2016
- Overseeing care planning, risk management, and reviews
- Acting as Designated Safeguarding Lead
- Managing rotas, staffing, and service delivery
- Driving quality, outcomes, and continuous improvement
We’re looking for someone who is:
- Passionate about mental health and recovery-focused support
- A confident leader who can build and motivate a team
- Organised, proactive, and committed to high standards
- Comfortable working in a growing and evolving service
Essential requirements:
- Experience in a senior or management role in health & social care
- Knowledge of supported living or domiciliary care
- Understanding of CIW / Welsh regulatory requirements
- Strong leadership and decision-making skills
Qualifications:
- Level 4/5 in Health & Social Care (Leadership)
- Eligible to register with Social Care Wales as a manager
What We Offer:
- Competitive salary (£38k–£45k DOE)
- Bonus Scheme aligned with individual KPI’s
- Employee Benefits
- Support with registration and development
- Opportunity to step into a Registered Manager role (for Deputies)
- Ongoing training and career progression
- A chance to build something meaningful from the ground up
Apply Now:
If you’re ready to take the next step in your career—or shape a new service as an experienced manager—we’d love to hear from you.
