About Us
Serene Care is a boutique care home operator dedicated to providing a serene, safe, warm, and comfortable environment with a highly personalized and intimate feel. The team specializes in dementia care in the West Midlands, focusing on enhancing and enriching the lives of individuals who need care and support. Serene Care was founded by people who are passionate about creating a positive future for residents rather than offering institutional or impersonal surroundings. The organization offers a real alternative to larger, chain care homes by emphasizing individuality, dignity, and a homelike atmosphere. Team members are encouraged to build meaningful relationships with residents and their families.
Responsibilities
- The Registered Manager will lead the day-to-day operation of the care home, ensuring safe, high-quality, person-centered care for all residents.
- This full-time, on-site role is based in Chesterfield and includes managing staffing levels, supervising care teams, and overseeing the implementation of care plans tailored to each individual.
- The role includes responsibility for regulatory compliance, including CQC standards, policies, audits, and timely reporting.
- The Registered Manager will manage budgets and resources, coordinate with external professionals and families, and drive continuous improvement in care delivery and resident experience.
- This position also involves recruiting, training, and developing team members, promoting a positive culture, and handling complex care or safeguarding issues in a professional, compassionate manner.
Requirements
- Strong leadership and management abilities, including team supervision, performance management, and staff development.
- Experience in residential or dementia care settings, with a clear understanding of person-centered and safeguarding practices.
- Knowledge of UK care regulations and quality standards (e.g., CQC requirements, health and safety, risk management).
- Excellent communication and interpersonal skills for working with residents, families, staff, and external professionals.
- Proven organizational and administrative skills, including rota planning, record-keeping, and report writing.
- Financial acumen to manage budgets, resources, and occupancy targets in line with organizational goals.
- Relevant health and social care qualification (e.g., NVQ/QCF Level 5 in Leadership for Health and Social Care, or equivalent, or willingness to work toward it).
- Ability to handle complex situations with empathy, discretion, and sound judgment, including end-of-life and challenging behaviors.
- Commitment to equality, diversity, inclusion, and continuous improvement in care standards.
