Company Description
Everna Care is a specialist care-staffing agency based in London, focused on supporting a select group of care homes across South West London. The organisation intentionally operates as a boutique provider, prioritising close, long-term relationships with both care homes and care professionals over rapid scale or app-driven, transactional staffing models.
Everna Care directly employs (PAYE) and vets every care professional it places through a rigorous nine-point compliance process — right to work, enhanced DBS, references and core training — ensuring consistently high standards of safety, reliability and quality of care.
That same emphasis on depth over volume shapes how Everna Care recruits for permanent leadership roles too: a proper, managed search rather than a job-board posting.
Role Description
The Registered Manager will take full day-to-day responsibility for one care home in South West London. This is a permanent role, directly employed by the home itself — Everna Care runs the search and vetting, but the Registered Manager reports into the home's own ownership/operations leadership from day one, not into Everna Care.
The role carries responsibility for service quality, CQC compliance, staff supervision and resident wellbeing. Key tasks include leading and mentoring the care team, managing staffing levels and rotas, ensuring adherence to CQC standards and internal policies, and maintaining accurate documentation for inspection readiness.
The role also involves coordinating with residents' families and external professionals, responding to incidents and safeguarding concerns, and driving continuous improvement in care practice. Everna Care stays available as a resource through the transition, but this is the home's team to lead, not Everna Care's.
Qualifications
- Right to work in the UK, with a clean enhanced DBS check (or eligibility to obtain one)
- Current CQC registration as a Registered Manager, or eligibility to apply for CQC registration for this location
- Proven experience as a Registered Manager or in a similar senior leadership role within a care home or social care setting, with strong working knowledge of CQC standards and UK care regulations
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or working towards it
- Demonstrated skills in team leadership, staff supervision and performance management, including coaching and developing a multidisciplinary workforce
- Strong organisational, planning and problem-solving ability, with experience managing rotas, care planning and day-to-day operational priorities
- Excellent communication and interpersonal skills, able to build trusted relationships with residents, families, staff and external professionals
- A genuine commitment to safeguarding, person-centred care, and promoting dignity, respect and independence for every resident
- Comfort with digital care-management and record-keeping systems for reporting and compliance monitoring
For the pay range/application fields
Circa £48,000–£55,000/year, depending on experience and the home's CQC rating (South West London market rate — adjust to the specific home's budget). Confidential enquiries welcome. Application link: evernacare.com/apply (or team@evernacare.com).