Company Description
Walfinch is dedicated to delivering outstanding quality home care across the UK in response to the growing demand for care-at-home services. We support our franchisees with a superior franchise program, enabling them to achieve maximum success while providing the best quality home care. Our commitment is to evolve with the needs of our clients, particularly as the number of older people with long-term illnesses or disabilities increases.
We are currently seeking a compassionate and experienced Registered Manager to join our home care service team. As the Registered Manager, you will be responsible for providing high-quality home care services to support our clients, ensuring they receive the best quality of life. You will be accountable to the franchise owner(s)/operations manager and the national regulatory body for home care.
Key responsibilities:
- Efficiently manage the day-to-day running of the business by allocating resources, monitoring performance, and delivering high-quality, safe, and effective home care services to clients within budget.
- Manage all aspects of the staff team and provide strong leadership so staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.
- Ensure the safe delivery of the service in line with legislative requirements and company policy and procedures.
- Undertake training and development to keep up to date with the law, best practice, and changes in company policy and apply this knowledge to the day-to-day management and delivery of care.
Essential criteria:
- Relevant social care and management qualifications or willingness to obtain them.
- Excellent communication skills and experience building positive working relationships with service users, their families, staff, and other health and social care professionals.
- Ability to provide support for clients' daily living with dignity, respect, and independence while maintaining privacy and choice.
- Experience managing and developing an effective staff team, including recruitment, training, supporting, and supervising staff.
Desirable criteria:
- Experience managing social care services as a registered manager.
- Financial management experience.
- Train the trainer qualifications.
- Knowledge of business management and start-up.
If you are a compassionate and professional person with experience in care services, risk assessment, and individual care and support, and if you are committed to providing high-quality care services, we would love to hear from you. Please apply with your CV and cover letter.
