Community Support Worker - HomeFirst East
This role involves delivering compassionate care to support people to remain as independent as possible in their own homes, working as part of the Homefirst East Team. East Cornwall is a large rural area, and due to the location, public transport is not available.
An ability to get to visits independently is essential, as is access to your own vehicle. Travel costs for journeys during work time are supported, and pool cars are also available for work use, although availability cannot be guaranteed.
You will need to demonstrate excellent communication skills and have a positive approach to people who may have communication difficulties or who have challenging and complex health needs.
You will be required to work a rota that covers 7 days a week including bank holidays, from 08:00 to 20:00 hours. Flexibility within this rota and geographical location will be important. This is a lone working post and therefore previous experience in a community setting is necessary.
The main purposes of the role are:
- To provide a versatile and responsive service to ensure that opportunities for patients’ reablement are optimised within the community setting.
- To assist patients to achieve their reablement goals using a range of specific activities, without direct supervision.
- This may include activities for developing independence in daily living skills, supporting with personal care and promoting a return to normal function and activity with the appropriate use of aids/equipment while reinforcing self-care wherever possible.
- To be part of an Integrated Care Pathway for older patients that involves a range of services to prevent hospital admission and support discharge from hospital.
- To deliver compassionate care to patients in their own home.
- To report any concerns or issues to the manager in charge and maintain accurate records using various IT systems.
- To make or receive telephone calls and communicate effectively with other professionals/ patients and their relatives as required.
About Us
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation, and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. We aspire to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays, lots of people choose to visit the area. This increases the number of people who use our services.
To view a detailed job description and person specification, including the main responsibilities of this role, please see ‘supporting documents’.
