Multi Site CQC Registered Practice Manager
Dentalcare Group Ltd operates high-quality NHS and private dental practices across England, led by practising dentists with extensive experience in both sectors. The organisation is built on the values of being professional, caring, adaptive, and supportive, with a strong commitment to patients and team members.
Dentalcare invests in modern training, equipment, corporate governance, and staff support systems to maintain high standards of care and service. The group continues to grow through strategic acquisition of practices and collaboration with clinical commissioning groups, offering opportunities for career development within an expanding network.
Role Description
The Multi Site CQC Registered Practice Manager is a full-time, on-site role based in Bradford-On-Avon, responsible for managing multiple dental practices in line with CQC regulations and company standards.
Day-to-day responsibilities include overseeing clinical and non-clinical operations, ensuring compliance with regulatory and governance requirements, and implementing policies and procedures across sites. The role involves leading and supporting practice teams, managing staff rotas, coordinating training, and promoting a positive, patient-focused culture.
The manager will monitor performance metrics, manage budgets, and drive practice growth, while working closely with clinicians, support staff, and senior management. Regular travel between designated practices will be required to provide hands-on management and ensure consistency of service and patient experience.
Qualifications
- Candidates should possess strong Communication skills, including the ability to work effectively with clinical teams, support staff, and patients.
- Candidates should possess excellent Customer Service skills to ensure a high-quality, patient-centered experience across all practices.
- Candidates should possess solid Project Management and Research skills to implement improvements, manage initiatives, and support evidence-based decisions.
- Candidates should possess Training skills to coach, mentor, and develop practice staff, and support ongoing learning and compliance.
- Previous experience in multi-site healthcare or dental practice management, including working with CQC standards and NHS contracts, is highly beneficial.
- Strong organisational and problem-solving abilities, with competency in using practice management systems and standard office software.
- Relevant management or healthcare qualification (e.g., diploma or degree in business, healthcare management, or similar) is advantageous.
- Ability to travel between sites, work collaboratively, and adapt to changing priorities in a fast-paced clinical environment.
