Company Description
HBBA Care Ltd is a domiciliary care provider based in Birmingham, England, United Kingdom. The company focuses on delivering high-quality care and support to individuals in their own homes, helping them maintain independence and dignity.
HBBA Care Ltd works closely with families, local authorities, and healthcare professionals to ensure care plans are safe, person-centred, and responsive. The organisation values professionalism, compassion, and reliability in all aspects of its service delivery.
Role Description
This full-time, on-site Domiciliary Care Manager (Registered Manager designate) role is based in Birmingham and is responsible for the day-to-day leadership of home care services. The role includes overseeing care planning, monitoring service delivery, and ensuring compliance with regulatory and contractual requirements.
The manager will supervise and support care staff, manage rotas, conduct performance reviews, and identify training needs. Key tasks involve liaising with clients, families, and external professionals, handling referrals and assessments, and maintaining accurate records and reports.
The role also involves contributing to quality assurance, safeguarding, risk management, and continuous improvement of care standards within the service.
Qualifications
- Case Management skills for coordinating care plans, monitoring outcomes, and managing complex client needs.
- Training skills to support staff development, deliver induction and ongoing learning, and promote best practice.
- Elder Care experience to understand the specific needs of older adults and provide person-centred home care.
- Social Services knowledge to navigate community resources, safeguarding procedures, and relevant legislation.
- Understanding of Medicine, including safe administration practices, medication monitoring, and liaison with healthcare professionals.
- Experience in domiciliary or community care management, ideally in a regulated setting.
- Strong leadership, communication, and people management skills, with the ability to motivate and support diverse teams.
- Good organisational, problem-solving, and decision-making abilities, with attention to detail and accurate record-keeping.
- Relevant health and social care qualification (e.g., NVQ/QCF Level 5 in Health and Social Care or equivalent), or willingness to work towards it.
- Knowledge of regulatory standards and compliance requirements for care services in the United Kingdom.
