Healthcare4Kids Services Ltd
Location: Leamington Spa, Warwickshire
Salary: £46,000–£53,000 per annum (depending on experience)
Job Type: Full-time
Work Location: In person
Reporting to: Nominated Individual / Directors
About Healthcare4Kids
Healthcare4Kids is an established, CQC-registered independent healthcare provider specialising in neurodevelopmental and mental health services, including ADHD, autism and anxiety.
Our multidisciplinary team includes consultant paediatricians, psychiatrists, psychologists, nurses and administrative professionals, working together to deliver high-quality assessments, diagnosis, treatment and ongoing support for children, young people and adults.
We are entering an exciting phase of development, with a renewed focus on clinical excellence, strong governance, operational efficiency and continuous service improvement. We are seeking an experienced, proactive and highly motivated Registered Manager to join our senior leadership team and play a key role in the continued development and success of Healthcare4Kids.
The Role
The Registered Manager will be responsible for the effective day-to-day management, regulatory compliance, operational performance and quality assurance of our CQC-regulated services.
Working closely with the Nominated Individual, Directors and senior clinical team, you will ensure our services remain safe, effective, caring, responsive and well-led. This is an excellent opportunity for an experienced healthcare professional who combines strong regulatory knowledge with effective leadership, sound judgement and a commitment to outstanding patient care.
You will also contribute to service development, operational improvements and the sustainable growth of Healthcare4Kids.
Key Responsibilities
CQC Compliance & Regulatory Management
- Act as the CQC Registered Manager, subject to successful registration.
- Ensure compliance with CQC Fundamental Standards and relevant healthcare legislation.
- Maintain inspection readiness and lead preparation for CQC assessments and inspections.
- Oversee regulatory notifications, compliance monitoring and improvement plans.
- Maintain effective governance records, policies and procedures.
- Identify regulatory risks and implement corrective actions.
- Promote a culture of accountability and continuous improvement.
Clinical Governance & Quality Assurance
Work collaboratively with the Clinical/Medical Director and senior clinical team.
- Maintain effective clinical governance and quality assurance frameworks.
- Oversee incident reporting, investigations, significant events and organisational learning.
- Monitor clinical audits, risk assessments and improvement actions.
- Ensure appropriate clinical supervision, professional registrations and staff competencies.
- Support safe medicines management, prescribing governance and patient safety.
- Ensure clinical policies and procedures are regularly reviewed and implemented.
The Registered Manager will provide organisational oversight while respecting the professional accountability and clinical judgement of qualified clinicians.
Safeguarding & Patient Safety
- Maintain robust safeguarding arrangements for children, young people and adults at risk.
- Ensure safeguarding concerns are identified, documented, escalated and managed appropriately.
- Liaise with safeguarding agencies and external professionals when required.
- Oversee safer recruitment, DBS checks and mandatory safeguarding training.
- Monitor infection prevention, health and safety, emergency procedures and risk management.
- Ensure appropriate systems for consent, confidentiality and data protection.
- Promote a safe, inclusive and patient-centred environment.
Operational Management & Leadership
- Oversee the efficient day-to-day operation of the clinic.
- Lead, motivate and support multidisciplinary clinical and administrative teams.
- Manage recruitment, induction, training, supervision and staff performance.
- Ensure appropriate staffing levels and effective workforce planning.
- Promote a positive, professional and accountable working culture.
- Work closely with consultants, nurses, psychologists and administrative staff.
- Identify opportunities to improve efficiency, productivity and service delivery.
Patient Experience & Complaints Management
- Ensure compassionate, respectful and person-centred care.
- Promote accessible and responsive services tailored to individual needs.
- Oversee patient complaints, concerns and feedback.
- Ensure complaints are investigated appropriately and lead to meaningful improvements.
- Monitor patient satisfaction, waiting times and service quality.
- Maintain effective communication with patients, parents, carers and families.
Stakeholder Relationships & Communications
- Build professional relationships with CQC, NHS organisations, local authorities, GPs, schools and other relevant partners.
- Represent Healthcare4Kids in regulatory, operational and governance matters.
- Support appropriate referral pathways and collaborative working.
- Oversee external communications and social media governance.
- Ensure public-facing communications maintain professional standards, confidentiality and safeguarding requirements.
- Escalate significant reputational, regulatory or patient safety concerns.
Service Development & Continuous Improvement
- Work closely with the Directors to support operational and strategic objectives.
- Identify opportunities to enhance patient experience, service quality and operational efficiency.
- Support the development and expansion of clinical services.
- Monitor key performance indicators, service outcomes and quality measures.
- Implement improvement plans and monitor progress.
- Contribute to sustainable business growth without compromising patient safety or clinical standards.
Essential Requirements
The successful candidate should demonstrate:
- Substantial management or leadership experience within a CQC-regulated healthcare environment.
- Strong knowledge of CQC regulations, Fundamental Standards and healthcare legislation.
- Experience managing healthcare operations, clinical governance and quality assurance.
- Sound understanding of safeguarding requirements for children, young people and vulnerable adults.
- Experience managing incidents, complaints, regulatory compliance and clinical risks.
- Proven ability to lead multidisciplinary teams and work effectively with senior clinicians.
- Excellent organisational, communication and problem-solving skills.
- Confidence dealing with regulatory bodies and external stakeholders.
- Strong decision-making skills and the ability to manage challenging situations.
- Ability to meet CQC suitability requirements for registration as a Registered Manager.
Desirable Experience
- Experience in independent or private healthcare.
- Experience in children's services, mental health, ADHD, autism or neurodevelopmental care.
- Experience working with psychiatrists, paediatricians, psychologists and multidisciplinary teams.
- Involvement in CQC inspections, regulatory improvement plans or service transformation.
- Relevant clinical or healthcare management qualifications.
- Experience supporting healthcare service development and operational growth.
Personal Attributes
We are looking for someone who is:
- A confident, approachable and effective leader.
- Highly organised, accountable and detail-oriented.
- Proactive, adaptable and solutions-focused.
- Calm under pressure with excellent professional judgement.
- Comfortable challenging poor practice and supporting continuous improvement.
- An excellent communicator and relationship builder.
- Commercially aware while prioritising patient safety and quality.
- Passionate about delivering high-quality, compassionate healthcare.
Salary & Benefits
Salary: £46,000–£53,000 per annum, depending on experience and suitability.
Exceptional candidates with extensive Registered Manager experience and a strong CQC track record may be considered at a higher salary.
Benefits include:
- Company pension.
- Professional development and CPD opportunities.
- Access to specialist clinical and management expertise.
- Supportive and collaborative multidisciplinary working environment.
- Opportunity to take a senior leadership role within an established healthcare organisation.
- Direct involvement in operational strategy, service improvement and future growth.
Why Join Healthcare4Kids?
At Healthcare4Kids, we believe that high-quality healthcare starts with strong leadership, effective teamwork and a genuine commitment to patient wellbeing. We are committed to building a professional, supportive and forward-thinking organisation where clinical excellence, patient safety and continuous improvement remain central to everything we do.
As Registered Manager, you will have the opportunity to make a meaningful difference, support our dedicated clinical professionals and help shape the future of Healthcare4Kids.
If you are an experienced healthcare leader looking for a rewarding opportunity to make a real impact, we would love to hear from you.
Healthcare4Kids Services Ltd is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appropriate pre-employment checks, including DBS checks where required, will apply.
